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Article
Publication date: 27 September 2011

Jennifer Z. Gillespie, Patricia B. Barger, Jennifer E. Yugo, Cheryl J. Conley and Lynn Ritter

The purpose of this paper is to describe two studies that investigate the suppression of negative emotions in the context of elder care, including the emotional job demands that…

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Abstract

Purpose

The purpose of this paper is to describe two studies that investigate the suppression of negative emotions in the context of elder care, including the emotional job demands that may, together with display rules, elicit negative suppression (Study 1) and the association between negative suppression and job attitudes (Study 2).

Design/methodology/approach

Group interviews were conducted to understand the emotional demands of elder care (Study 1), and a survey was administered to direct care providers that included measures of negative suppression, job satisfaction, and job stress (Study 2).

Findings

Difficult events with patients (e.g. deterioration) are an emotional demand that may interact with display rules to elicit negative suppression (Study 1). Negative suppression is generally associated with less favorable job attitudes, controlling for individual differences in affectivity (Study 2).

Research limitations/implications

This investigation is the first both to qualitatively examine the emotional demands of elder care (Study 1) and to empirically demonstrate links between negative suppression and job attitudes (Study 2).

Practical implications

Practitioners face difficulties with recruitment and retention in elder care; the results suggest that negative suppression is a possible point of intervention.

Social implications

There is a shortage of direct care providers in the context of elder care, and the results of the present investigation potentially suggest how to improve working conditions.

Originality/value

The focus on negative suppression in the context of elder care is unique.

Details

Journal of Managerial Psychology, vol. 26 no. 7
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 14 March 2016

Michael A Gillespie, William K Balzer, Michelle H Brodke, Maya Garza, Erin N Gerbec, Jennifer Z Gillespie, Purnima Gopalkrishnan, Joel S Lengyel, Katherine A Sliter, Michael T Sliter, Scott A Withrow and Jennifer E Yugo

The purpose of this paper is to discuss the importance of norms and inference, while providing national overall and subgroup norms for the updated Job Descriptive Index and Job in…

2589

Abstract

Purpose

The purpose of this paper is to discuss the importance of norms and inference, while providing national overall and subgroup norms for the updated Job Descriptive Index and Job in General measures of job satisfaction.

Design/methodology/approach

A stratified random sample was drawn from an online panel to represent the US working population on key variables. Validity evidence is provided. Determination of subgroup norms was based on practical significance.

Findings

The revised measures fit the theorized model and patterns of results are consistent with the literature. Practical subgroup differences were found for some stratification variables. Subgroup norms are made available; the first US overall norms are provided.

Research limitations/implications

An updated job satisfaction measurement system is made available, complete with nationally representative overall and subgroup norms. A major limitation and direction for future research is the lack of norms for other nations.

Practical implications

The revised measurement system is available for use in practice. National overall norms improve decision-makers’ ability to infer respondents’ relative standing and make comparisons across facets and employees. The JDI is useful for dimensional diagnostics and development efforts; the JIG is useful for evaluating overall job satisfaction levels.

Social implications

By facilitating valid inferences of job satisfaction scores, the revised measurement system serves to enhance the quality of life at work.

Originality/value

The authors provide the only publicly available job satisfaction measurement system that has US national overall norms.

Details

Journal of Managerial Psychology, vol. 31 no. 2
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 27 April 2012

Lizabeth A. Barclay, Karen S. Markel and Jennifer E. Yugo

This research aims to apply virtue theory to the under‐employment problem of persons with disabilities (PWD). Historically, PWD have been under‐employed within society and…

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Abstract

Purpose

This research aims to apply virtue theory to the under‐employment problem of persons with disabilities (PWD). Historically, PWD have been under‐employed within society and discriminated against in the workplace. The authors review virtue theory research and illustrate how it can be used to better support the meaningful employment of PWD.

Design/methodology/approach

This research reviews the current literature in the areas of virtue theory and the employment challenges of PWD to create a new framework that can assist in the integration of PWD into the workplace.

Findings

Literature on the employment of PWD indicates that significant differences exist in the employment experiences between PWD and persons without disabilities (PWOD). Problems such as stigmatization impede the integration of PWD into the work environment. The review of the virtue theory literature supports the development of a new framework that provides additional ways to address this ongoing problem.

Practical implications

This paper suggests human resource management practices that virtuous organizations could use to address the problem of the under‐employment and stigmatization of PWD.

Originality/value

No research currently applies virtue theory to the under‐employment problem of persons with disabilities.

Details

Journal of Managerial Psychology, vol. 27 no. 4
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 27 April 2012

Kimberly M. Lukaszewski and Dianna L. Stone

The primary purpose of this article is to raise awareness about the need for additional theory and research on social issues in organizations. It also provides an introduction to…

2744

Abstract

Purpose

The primary purpose of this article is to raise awareness about the need for additional theory and research on social issues in organizations. It also provides an introduction to the Special Issue, and a description of the articles in it.

Design/methodology/approach

The article highlights the social challenges facing individuals, organizations, and society in the twenty‐first century. It also suggests that many worldwide challenges have been accompanied by some of the most significant research contributions in applied psychology. As a result, the authors argue that researchers in the field often have unique knowledge and skills that can be applied to solve some of these challenges.

Findings

The article notes that additional theory and research is needed to help alleviate some of the social challenges that organizations and their members face in the twenty‐first century.

Research limitations/implications

The article offers suggestions for generating new research ideas that can be used to ameliorate the problems facing individuals, organizations and society as a whole.

Practical implications

The article argues that knowledge in applied psychology can be used to deal with the challenges facing society as a whole.

Social implications

The article also indicates that research on social issues is needed to address many of the challenges faced in today's world.

Originality/value

The article provides a unique contribution to the literature in applied psychology because it raises awareness of the need for additional theory and research on social issues in organizations.

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